Problem: Although 3PIP phones continue to improve with each release we find that many companies are still going back to the CX series phones because they are built well and simply work. Recently, I ran into an Exchange integration error that was different then the well documents yellow triangle of death (Jeff’s Post, Ken’s Post).
Category Archives: Skype for Business
Problem: You have configured your Hosted Voicemail Policy to work with Office 365/Exchange Online and Skype for Business (Lync) On-Prem. We do this by creating a policy that looks like this: When we would call the Exchange Auto-Attendant hosted in O365 the call would complete fine. However, we found that if we created a Subscriber
This is going to be a multi-part series on using the Call Quality Dashboard. I don’t have a sense of how many articles there will be but I promise more than one and less then 100. Overview The Call Quality Dashboard allows you as an administrator to look your QoE/CDR information in a different tool.
Back in October 2013 I wrote an article on how Windows Fabric and Lync Server 2013 interact with one another and now it’s time to write an in-depth article on what’s change. Overview Lync Server 2013 used Windows Fabric v1, Skype for Business 2015 uses Windows Fabric v3, but this wasn’t always going to be
Overview The Call Quality Dashboard (CQD) is a new feature that allows you to have a new view of your CDR/QoE information. Unlike the existing Monitoring Server, this feature doesn’t require or rely on SQL Reporting Servers (SRS) but rather used the SQL SAAS Cube, Archive Database and a web portal. EXPERT NOTE: Do not
This is an updated article of my Lync 2013 Deep Dive Overview Conferences created within Skype for Business don’t last forever. There is some point in time in which the information needs to be removed from the SQL Database Server to ensure it doesn’t last forever. The following tables details how long a conference exists
Overview Call via Work (CvW) is the next generation and replacement for Remote Call Control (RCC). RCC was introduced as a bridge that allowed organizations to leverage the cost of their legacy PBX system and Call via Work is being billed as the next generation of that tool. It should be noted however, that from
Microsoft has done a good job of telling people that change is coming to their Lync client. A quick recap of what is coming. April 14th (Patch Tuesday) Microsoft is starting the process of pushing out the Skype for Business Client UI. This is going to hit “click to run” and those users who use